Sustain · Information Architecture Designer
Knowledge Architect
Most delivery teams don't have a tooling problem — they have an information architecture problem. This tool maps where knowledge lives, diagnoses fragmentation, and designs a practical information architecture.
Information Is Scattered, Duplicated, and Stale
The Problem
- • Knowledge is spread across Confluence, SharePoint, Slack, email, and people's heads
- • Onboarding takes weeks because there's no single source of truth
- • Teams duplicate documentation because they can't find existing content
- • Critical knowledge walks out the door when people leave
What We Do Differently
- • Knowledge landscape mapping across tools, teams, and domains
- • Fragmentation and duplication analysis
- • Information architecture design with ownership and governance
- • Knowledge retention strategies for key-person dependencies
The Process
From Assessment to Action Plan
Map Your Landscape
Identify where knowledge lives — tools, repositories, tribal knowledge, and documentation practices.
Diagnose Fragmentation
The tool analyses overlap, gaps, staleness, and single-point-of-failure risks across your knowledge ecosystem.
Design Your Architecture
Receive an information architecture blueprint with ownership model, governance practices, and migration priorities.
Why This Is Different
Architecture, not just audit
Goes beyond listing what's broken to designing how knowledge should flow — with ownership and governance.
Key-person risk
Identifies where critical knowledge exists only in people's heads and recommends retention strategies.
Practical migration plan
Prioritises what to consolidate first based on access frequency and business impact.
What You Get
Who This Is For
Ready to Get Started?
Each framework session is facilitated by an experienced delivery consultant who configures the tool to your context and walks you through the results.
Get in Touchinfo@xpeditepartners.com.au